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Mobile IT Support for Seniors & Small Businesses
AI-assisted troubleshooting, patient guidance, and real-world tech solutions. Serving Idyllwild and communities across Southern California — and available remotely nationwide.
★★★★★ 5.0 on Google Read Reviews →Photo of Josh
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What I Do
Technology Help That Makes Sense
Whether you're a senior learning to video chat with grandkids or a business owner exploring AI, I meet you where you are — with patience, clarity, and practical solutions.
🖥️
Computer Setup & Repair
Mac and PC troubleshooting, virus removal, hardware upgrades, and new computer setup. I make technology work for you.
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Senior-Friendly Support
Patient, jargon-free help for older adults. Video calling setup, email assistance, smartphone guidance, and online safety.
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AI & Automation
Practical AI solutions for small businesses. Workflow automation, ChatGPT training, and custom tools that save real time.
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Home Network & WiFi
WiFi optimization, router setup, network security, and smart home device configuration. Fast, reliable connections throughout your home.
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Years in IT
500+
Happy Clients
5.0
Google Rating
Same Day
Response Time
Meet Josh
Technology With a Human Touch
I'm Josh Pirtle — a technologist who believes the best tech support leaves you feeling smarter, not smaller. For over two decades, I've helped people untangle their digital lives with patience, plain language, and genuine care.
Based in the mountain community of Idyllwild, California, I provide mobile IT support that comes to you — whether that's your living room, your office, or a video call from anywhere in the country. My specialty? Making technology accessible to everyone, especially seniors who've been told they're "too old" to learn.
Beyond tech, I'm a certified cooking instructor, a volunteer leader with the U.S. Naval Sea Cadet Corps, and a lifelong learner currently deep in the world of AI and voice agents.
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What Clients Say
Trusted by Families & Businesses
"Josh is incredibly patient and never makes me feel foolish for not understanding something. He helped me set up FaceTime so I can see my grandchildren — it's changed my life!"
"As a small business owner, I needed someone who could explain AI without the hype. Josh helped us implement practical tools that actually save time."
"When my computer crashed, Josh came out the same day and recovered everything. Professional, honest, and fair pricing. Highly recommend!"
The Pirtle Dispatch
Thoughts on Tech & AI
Notes on navigating the digital world — without the jargon.
Ready to Get Tech Help?
Whether you need your computer fixed, help understanding a new device, or want to explore how AI can help your business — I'm here to help.