Services
Technology help that makes sense — for seniors, small businesses, and everyone in between.
Computer Setup & Repair
Whether your computer won't turn on, runs slowly, or you just bought a new one and need help setting it up — I've got you covered. I work with both Mac and PC, and I'll explain what's happening in plain English.
- New computer setup and data transfer
- Virus and malware removal
- Performance optimization (speed up slow computers)
- Hardware upgrades (RAM, SSD, etc.)
- Software installation and updates
- Data backup and recovery
- Printer and peripheral setup
Senior-Friendly Tech Support
Technology should connect you to the people and things you love — not frustrate you. I specialize in patient, jargon-free support for older adults. No question is too basic, and I'll never make you feel rushed or talked down to.
- Video calling setup (FaceTime, Zoom, Skype)
- Smartphone and tablet guidance
- Email setup and organization
- Online shopping and banking safety
- Scam awareness and protection
- Photo organization and sharing
- Written "cheat sheets" for common tasks
AI & Automation Consulting
AI isn't magic — it's a tool. I help small businesses and individuals understand where AI actually fits (and where it doesn't), then implement practical solutions that save real time. No hype, just results.
- ChatGPT and AI tool training
- Workflow automation setup
- Custom AI prompt development
- Document processing and summarization
- AI strategy sessions for small businesses
- Voice assistant and agent development
Home Network & WiFi
Slow WiFi? Dead zones in your house? Security concerns? I'll optimize your home network for speed, coverage, and security — and show you how to keep it running smoothly.
- Router setup and optimization
- WiFi coverage improvement (mesh systems, extenders)
- Network security hardening
- Smart home device setup
- Streaming device configuration (Roku, Apple TV, etc.)
- Guest network setup
What to Expect
Simple, straightforward service from start to finish.
1. Contact
Call, text, or email to describe your issue. I'll ask a few questions to understand what you need.
2. Estimate
I'll give you a clear estimate before any work begins. No surprises, no hidden fees.
3. Service
I'll come to you (or connect remotely) and solve the problem. I explain everything as I go.
4. Follow-up
You'll get a summary of what was done, plus tips to prevent future issues. Questions welcome anytime.
Fair, Transparent Rates
Most visits are billed hourly. Complex projects receive a fixed quote upfront.
On-Site Visit
$75
per hour (1-hour minimum)
Idyllwild and surrounding areas. Travel fee may apply for distant locations.
Remote Support
$60
per hour (30-min minimum)
Screen sharing assistance for software issues, training, and consultations.
AI Consulting
Custom
Project-based pricing
Strategy sessions, workflow setup, and custom AI solutions quoted individually.
Preferred payment: Credit card (via FreshBooks invoice)
Cash and check also accepted. Payment due upon completion of service.
Ready to Get Started?
Tell me about your tech problem or project. I typically respond within a few hours.