About Josh
Technologist, patient teacher, volunteer leader, and perpetual learner.
The Person Behind the Support
I'm Josh Pirtle — and I believe technology should make life easier, not harder. For over 22 years, I've been helping people navigate the digital world with patience, plain language, and a genuine desire to see them succeed.
My career started in traditional IT support, but it evolved when I realized that the most valuable thing I could offer wasn't just fixing computers — it was empowering people to feel confident with their technology. Whether that's helping a grandmother FaceTime her grandkids for the first time, or showing a small business owner how AI can save them hours each week, the goal is always the same: leave people better off than I found them.
I'm based in Idyllwild, California — a small mountain community where neighbors still help neighbors. That spirit influences everything I do. When I make a house call, I'm not rushing to the next ticket. I'm there to solve your problem and make sure you understand how to prevent it in the future.
In recent years, I've gone deep into the world of artificial intelligence, completing fellowships focused on voice agents, prompt engineering, and AI workflow automation. I'm not here to sell you on AI hype — I'm here to show you what actually works and help you implement it in ways that make sense for your life or business.
Professional Photo
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More Than Just Tech
Sea Cadet Leader
I serve as a volunteer officer with the U.S. Naval Sea Cadet Corps, helping young people develop discipline, teamwork, and leadership skills. Teaching the next generation is one of the most rewarding things I do.
Certified Cooking Instructor
Yes, I'm also a certified cooking instructor! I believe good food brings people together, and teaching cooking shares a lot with teaching tech — patience, clear instructions, and celebrating small victories.
AIG Fellowship Graduate
I've completed fellowships focused on AI voice agents and prompt engineering, building real-world applications that help people and businesses work smarter. Always learning, always building.
How I Work
These aren't just marketing words — they're commitments I make to every client.
Plain Language, Always
I will never make you feel dumb for not knowing something. Technology changes fast, and there's no shame in needing help. I explain things in plain English and make sure you understand before I leave.
Respect for Your Time
I show up when I say I will. I don't drag out simple fixes to pad a bill. And if something is beyond my expertise, I'll tell you honestly and point you in the right direction.
Solutions That Last
My goal isn't just to fix today's problem — it's to set you up so the same problem doesn't happen again. I leave behind cheat sheets, walk you through settings, and make sure you're empowered.
Fair, Transparent Pricing
No hidden fees, no surprise charges. I'll give you an estimate before I start, and if something changes, you'll know about it before I proceed.
Let's Work Together
Whether you need tech support, AI consulting, or just want to chat about what's possible — I'd love to hear from you.